General Terms & Conditions

Terms of use of yorkshireattractions.org

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Terms and Conditions

Use of the Yorkshire Attractions website is subject to the following disclaimers:

Yorkshire Attractions has taken every care in the preparation of the content of this website. The information and materials that this website contains are provided by Yorkshire Attractions in good faith.

All information and materials on this website are for reference by visitors for general information & use and do not constitute any advice or recommendation (professional or otherwise). Visitors should not rely upon any information or materials on this website in making or refraining from making any specific business decision or other decisions.

Yorkshire Attractions does not guarantee the accuracy, timeliness, performance, completeness, suitability or validity of the information and materials found or offered on this website for any particular purpose.

Yorkshire Attractions reserves the right to make changes and corrections to any part of the content of this website at any time without notice.

Yorkshire Attractions does not guarantee the availability of this website and the company reserves the right to suspend, restrict or withdraw this website either in part or in full without any prior notice.

Neither Yorkshire Attractions nor any third parties provide any warranty or guarantee as to the accuracy of the information and materials found or offered on this website for any particular purpose. The visitor acknowledges that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the extent permitted by law.

From time to time this website may also include links to other websites. These links are provided for the visitor’s convenience only and they do not represent an endorsement of these websites. Yorkshire Attractions assume no responsibility for the content or services of any linked websites. Yorkshire Attractions do not give any warranty that this website or any linked website is free from viruses or anything else with contaminating and destructive properties. Visitors are solely responsible for ensuring that the visitor uses the appropriate virus-checking software.

THE DATA PROTECTION ACT 1998

Information supplied via this website will be retained by Yorkshire Attractions on a database and will be used to update our records and to contact the visitor with information about relevant initiatives; services or opportunities that the company believe might be of interest to the visitor. The visitor’s details will be stored securely and in line with the Data Protection Principles.

INTELLECTUAL PROPERTY

The names, images, pictures and logos identifying Yorkshire Attractions and its’ members, are proprietary marks of Yorkshire Attractions and the individual attractions represented. Copying our logos and/or any third party logos accessed via this website is not permitted without prior approval from the relevant copyright owner.

Requests for permission to the Yorkshire Attractions logo should be emailed to the company, along with a written explanation. Visitors should include where possible their contact details, including name, address, telephone number, and email address.

COPYRIGHT

All rights reserved, including copyright and database right. All material on this website is copyright of Yorkshire Attractions.

Material on the site may be reproduced free of charge in any format or medium for research, private study and personal non-commercial use. This is subject to the material being reproduced accurately and not used in a misleading context.

Visitors can download and use the service on a single CPU at a time and print out a single hard copy of any part of the content on Yorkshire Attractions for their own personal use.

Otherwise no part of this website may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise without the prior permission of Yorkshire Attractions

The permission to reproduce Yorkshire Attractions material does not extend to any material on this site which is identified as being the copyright of a third party. Authorisation to reproduce such material must be obtained from the copyright holders concerned.

Requests for use of copyright material should be emailed to the company via the Contact page.

CONTENT DISCLAIMER

The information on the Yorkshire Attractions web pages at www.yorkshireattractions.org is provided for convenience as part of the service the company offers at this web site.

Every effort has been made to ensure the accuracy of the information contained in these pages. Yorkshire Attractions, its servants or agents shall not at any time, in any circumstances, be held responsible or liable to any party in respect of any loss, damage or costs of any nature arising directly or indirectly from reliance placed on the material in these pages, or any other guidance or policies issued by Yorkshire Attractions. Visitors who rely on this information do so at their own risk.

All liability for loss, disappointment, negligence or other damage caused in the event of the bankruptcy or liquidation or cessation of trade of any company, individual or firm mentioned is hereby excluded.

Similarly no adverse inference should necessarily be drawn from the fact that any organisation or person or other information has been omitted from these pages, the content of the pages being determined in the sole discretion of Yorkshire Attractions.

Yorkshire Attractions is not responsible for the content or reliability of linked websites. Listing should not be taken as endorsement of any kind. Yorkshire Attractions cannot guarantee that these links will work all of the time and Yorkshire Attractions has no control over availability of pages.

GIFT VOUCHERS

Terms and Conditions Summary

  • Gift vouchers have an expiry date of 12 months from date of purchase.
    Gift vouchers cannot be exchanged for cash.
  • Yorkshire Attractions do not accept refunds or cancellations on purchase of Gift Vouchers

Delivery

Yorkshire Attractions aim to process and deliver Gift Vouchers purchased within 5 working days since the order was made. Exceptions are made when the company is closed, from 22 December to 2 January for the Christmas period.

Attractions reserve the right not to issue change when the value of the purchase is less than the value of the Gift Voucher presented. Please note once visitors have redeemed their voucher, no change will be given.

Each participating attraction reserves the right not to accept any vouchers that have or appear to have been forged, damaged, defaced or otherwise tampered with.

The list of participating attractions may change from time to time, and attractions listed may withdraw from the scheme at any time – up to date details of where the vouchers can be redeemed can be found in the list below*.

Vouchers may only be used for regular visits and cannot be used in conjunction with any other offer or discount, including group/school bookings, pre-bookings and certain events. Visitors are reminded to check with the attraction they wish to visit in advance to avoid disappointment.

Each attraction reserves the right to refuse admission.

Bonner and Hindley is part responsible to deal with any buyer complaints, claims or charge backs in the case of Gift Voucher purchase.

Yorkshire Attractions that accept Gift Vouchers

Visitors can redeem vouchers at the following attractions for admission:

  • Bronte Parsonage Museum
  • Eureka! The National Children’s Museum
  • Lightwater Valley
  • Magna Science Adventure Centre
  • The Deep
  • York’s Chocolate Story
  • Yorkshire Wildlife Park

You can redeem your voucher at the following attractions in the gift shop:

  • Eureka! The National Children’s Museum
  • Lightwater Valley
  • Magna Science Adventure Centre
  • The Deep
  • Yorkshire Wildlife Park

FACEBOOK GIVEAWAY T&C

  • Entrants must be over the age of 18
  • This prize is non-transferable.
  • If you win the competition, we will notify you by email or social media within 48 working hours of the closing date asking you to send us your details. If you do not respond within 48 hours of being notified, you will forfeit your prize and Yorkshire Attractions reserves the right to choose another winner. The judges’ decision will be final, and no correspondence will be entered into.
  • No cash alternative.
  • Winner will be selected at random.
  • The closing date is as specified in each competition, and Yorkshire Attractions reserves the right to amend the competition end date at any time.
  • Yorkshire Attractions reserves the right to amend these rules at any time. Yorkshire Attractions may also create rules which will apply to a specific competition only. If we do this we will publish the amended competition rules and/or specific competition rules on the relevant competition.
  • If the competition or promotion is run on Facebook, then it is in no way sponsored, endorsed or administered by, or associated with Facebook. By participating you hereby release and hold harmless Facebook from any and all liability associated with this promotion.
  • Yorkshire Attractions will endeavour to send the letter of the prize within a month of the competition end date but cannot guarantee this delivery time.

VOUCHER BOOKLETS

Should any abuse of the voucher books be suspected, right to use will be immediately withdrawn. The management has the right to refuse admission. Admission is subject to availability and is not valid with any other, promotion or discount.

Individual T&Cs apply for attraction offers, please see the booklet for details.

SITE ACCESSIBILITY

We have designed this site to be as easy to read and navigate as possible on a variety of devices.

If you have any problems getting around the site or getting any of the information you need, please contact us.

PRIVACY

Our General Policy

Yorkshire Attractions respects your privacy. Any information you give us or non-personal details which are gathered automatically help us to provide you with the best possible service.

If you give Yorkshire Attractions information on our website or (for example) in an email, visitors should consider that information public. Where Yorkshire Attractions ask for detailed personal information, we may do so on a secure website and that information should be private between us.

Where Yorkshire Attractions holds personal information we will:

1/ Correct it if it is inaccurate, especially if you ask us to do so.
2/ Stop processing personal information where we can.
3/ Stop sending you marketing information if you ask us to.

Yorkshire Attractions does not store credit card details nor do we share customer financial details with any 3rd parties.

OCTOBER HALF TERM COMPETITION

One winner will be chosen from a random draw of entries received in accordance with these Terms and Conditions. The draw will be performed by picking an entrant who has completed all specified actions within the deadline.

The winner will be notified by direct message that they have won. They then must contact Yorkshire Attractions and provide an email and postal address to claim their prize. If a winner does not respond to Yorkshire Attractions within 7 days of the winner being announced by Yorkshire Attractions, then the winner’s prize will be forfeited and Yorkshire Attractions shall be entitled to select another winner in accordance with the process described above. If a winner rejects their prize or the entry is invalid or in breach of these Terms and Conditions, the winner’s prize will be forfeited and Yorkshire Attractions shall be entitled to select another winner. The prize will be sent to the winner by Yorkshire Attractions by post.

Yorkshire Attractions accepts no responsibility for entries that are lost, delayed, misdirected or incomplete or cannot be delivered or entered for any technical or other reason.

The company accepts no responsibility for any costs associated with the prize and not specifically included in the prize (including, without limitation, travel to and from the attraction).

Yorkshire Attractions retains the right to substitute the prize with another prize of similar value in the event the original prize offered is not available.

Yorkshire Attractions will not re-use or distribute your personal data. By entering the Prize Draw, you agree to the collection, retention, usage and distribution of your personal information in order to process and contact you about your Prize Draw entry, and for the purposes outlined above.

Prize T&Cs

Tropical Butterfly House: prize must be used within 6 months of the date it is awarded. Any additional guests need to pay full price.

Lightwater Valley: can be used any day during the 2023 season.

The Deep: Prizes are non-transferable, no cash or alternative prize is available, not for resale. Lost tickets cannot not be replaced. Cannot be used in conjunction with the Day Plus Pass scheme, the competition ticket is for a single entry visit into The Deep only. The ticket allows entry for up to 4 people (adults, seniors, students or children). Under 16s must be accompanied by an adult. Customers are required to book a date and a timeslot for their visit through the website www.thedeep.co.uk The Deep’s general T&C’s apply.

Stockeld Park: Off Peak Christmas Adventure Dates only

Diggerland:

  • x1 Diggerland family ticket (valid for 4 people)
  • Prize Draw / Competition Organiser (Insert name) will notify Diggerland of the winner’s details
  • Diggerland will make contact with the winner via email marketing@diggerland.com
  • Winner must book in their visit at least 5 working days prior to their visit date by emailing marketing@diggerland.com
  • Winning tickets hold no monetary value
  • Winning tickets cannot be exchanged for any other activity / experience / food / retail
  • Expires on 30th June 2023 – expiry date cannot be extended under any circumstances including Covid-related
  • Diggerland season starts Feb 2022/23 and ends in October 2022/23 (see website for opening times as these do vary)
  • Valid for a one day visit only to Diggerland UK park (Yorkshire)

Magna: Ticket is valid for 12 months

CONTACT US

Please visit our Contact Us page, and drop us an email on info@yorkshireattractions.org

ABOUT US

Yorkshire Attractions is a consortium made up of a collection of 22 attractions in the Yorkshire region. The group works together to ensure that visitors get the best possible experience every time they visit a Yorkshire Attraction by sharing best practice and benchmarking visitor feedback against each other.

The group is managed by Bonner & Hindley Marketing & Public Relations Limited.

For more information about the services the company provides, please visit www.bonnerandhindley.co.uk

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